Emergency & Crisis Support

911--ALL EMERGENCIES—FIRE, POLICE, AMBULANCE, SHERIFF
 
CHILD ABUSE, ELDER ABUSE, OR NEGLECT:  1-800-252-5400 (911, if emergency)
 
CHILD PROTECTIVE SERVICES (CPS/APS) 819 Water St, Kerrville, 830-792-4303
 
CRIME STOPPERS HOTLINE:  830-896-8477 or 1-877-491-2189
 
TEXAS YOUTH & RUNAWAY HOTLINE:  1-800-989-6884
 
TEXAS VETERANS COMMISSION—VETERANS’ HOTLINE:  1-800-252-VETS
 
AMERICAN RED CROSS-HILL COUNTRY CHAPTER
To provide disaster service, emergency sheltering & feeding, disaster preparation training, service to armed forces & veterans, blood collection & services, and home safety training & services.
Eligibility:  The Red Cross serves all disaster victims regardless of race, age, religion, income or identity.

ADDRESS: 333 Earl Garrett Street, Kerrville, Texas 78028
HOURS: Monday – Friday 8:00 am – 5:00 pm (Office); for Disaster Response Operations
PHONE: 830-257-4677
CONTACT:
Kimberly Culver - Community Disaster Program Manager 830-285-8814
Debbie Zabica - Executive Director Hours - 9 AM 5 PM 
WEBSITE: redcross.org
 
 
KERR COUNTY CRIME VICTIMS ASSISTANCE PROGRAM
Crisis Intervention, help with completing Texas Crime Victim Compensation applications, help with relocation benefits, referrals to counseling, court advocacy and help with completing and delivering victim impact statements. Provides services for victims of misdemeanor and felony offenses, both adult and juveniles in Kerr County plus provides services for felony victims in Bandera and Gillespie counties.

ADDRESS: Kerr County Courthouse, 700 Main Street BA 107, Kerrville, TX 78028
PHONE: 830-792-2297; Cell: 830-329-6402
CONTACT: 
Pam Peter, Kerr County Victims’ Rights Coordinator
Cathy Rae, Assistant Coordinator
EMAIL: victimservices@co.kerr.tx.us
WEBSITE: www.co.kerr.tx.us
 

HILL COUNTRY CRISIS COUNCIL-FAMILY
To provide safe-house for victims of domestic violence and sexual assault, information and referral to other agencies, crisis intervention for clients, and assistance with legal advocacy issues.
Eligibility:  Domestic violence & sexual assault victims

ADDRESS: P.O. Box 291817 (location not published), Kerrville, TX 78028
PHONE: 830-257-7088 Ext. 124 OR 1-888-621-0047 (toll free)
CONTACT: Kim Olden
EMAIL: kimolden@hccares.com  
WEBSITE: hccares.com
 
 
HILL COUNTRY CRISIS COUNCIL, Inc. including KIDS’ ADVOCACY PLACE
To provide assistance to victims of domestic violence and sexual assault through services, counseling, advocacy, and trauma-focused counseling.
Eligibility:  Survivor of domestic violence, family violence, sexual assault or child abuse

ADDRESS: 429 Washington Street (Administrative Office), Kerrville, TX 78028
PHONE: 830-257-7088 Ext.138
FAX: 830-257-7097
CONTACT: Brent Ives, Executive Director
EMAIL: brentives@hccares.com
WEBSITE: www.hillcountrycrisiscouncil.com
 

HILL COUNTRY CRISIS STABILIZATION UNIT—MHDD
To provide mental health crisis stabilization services.

ADDRESS: 643 Sheppard Rees, Kerrville, TX 78028
PHONE: 830-257-5111


MENTAL HEALTH CRISIS HOTLINE:  1-877-466-0660
 

KIDS’ ADVOCACY PLACE—HILL COUNTRY CRISIS COUNCIL, INC.
To provide a safe place for children of reported abuse by supporting them through the investigative process, partnering with local professional agencies and educating the community on child abuse issues.  Services include trauma-focused counseling.
Ages served: Children, teens, and their non-offending caregivers

ADDRESS: 313 Leslie Drive, Kerrville, TX 78028
PHONE: 830-895-4527
CONTACT: Brent Ives, Executive Director
EMAIL: brentives@hccares.com
WEBSITE: www.hillcountrycrisiscouncil.com
 

K’STAR EMERGENCY YOUTH SHELTER:  830-896-7293
 

MOBILE CRISIS OUTREACH TEAM:  MCOT (HILL COUNTRY MHDD)
To provide timely, quality behavioral health crisis intervention services and then intensive crisis follow-up services.      
CRISIS HOTLINE:  877-466-0660